Faculty members don't understand how human memory works

That's the thesis of this Chronicle essay by James M. Lang called "Teaching and Human Memory, Part I." I expected this to be an essay by a psychology professor, but surprising Lang is an English professor. However, most of the material for the essay comes from Michelle Miller, the chair of the psychology department at Northern Arizona University. Unfortunately, Lang seems to be saving his actual advice for Part II, which will be published next month.